TERMS OF SERVICE

Guidelines for using our site responsibly.

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Introduction

Welcome to HYDRAA ("we", "us", "our"). By accessing or using our website, mobile experience, or our products, you agree to comply with and be bound by these Terms of Service. If you do not agree with these terms, please do not use the Site or our services.

Acceptance of Terms

By using the Site, you confirm that you are at least 18 years old and agree to comply with these Terms of Use. These terms constitute a legal agreement between you and HYDRAA.

Use of the Site

You agree to use the Site only for lawful purposes. You may not use the Site in any way that may damage, disable, overburden, or impair it, or interfere with any other party's use of the Site.

Products & Orders

All orders placed through WhatsApp or other channels are subject to availability and confirmation. Prices are in AED and inclusive of VAT where applicable. We reserve the right to cancel any order at our sole discretion.

Delivery

We deliver across all 7 emirates of the UAE. Delivery times may vary based on location and demand. Free delivery is offered on orders above AED 100; a flat delivery fee applies to smaller orders.

Intellectual Property

All content on the Site, including text, graphics, logos, images, and software, is the property of HYDRAA and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our written consent.

Disclaimer of Warranties

The Site and our products are provided "as is" without any warranties, express or implied. We do not warrant that the Site will be uninterrupted or error free, or that any defects will be corrected.

Limitation of Liability

To the maximum extent permitted by law, HYDRAA shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or our products.

Privacy

Your privacy is important to us. Any personal data you share is handled in accordance with our Privacy Policy. We never sell your information to third parties.

Termination

We reserve the right to terminate or suspend your access to the Site at any time, without notice, for conduct that we believe violates these Terms of Service or is harmful to other users or HYDRAA.